After an order is placed at Signarama, “Where Metro Detroit Goes for Signs”, we take a few precautions to ensure a smooth transaction from start to finish. One of the ways we provide our clients with world class service, is having them proof every order before we put it into production.
We enforce this even when our clients provide ready to print artwork. Many clients ask why we request them to proof artwork for even the most simple jobs. This extra step may seem like an inconvenience to some, but we want to prevent just that!
At Signarama we want to make sure you are getting the finished product you ordered, with the quality you always expect from us. Therefore by having you look at a proof of what you’ve ordered, we can help avoid having to revise jobs, miss deadlines and waste materials. At Signarama we appreciate the time it takes to go through these steps so we have streamlined the process to make it as easy on our respective clients as we can! Our process allows you to approve your artwork or request revisions as soon as we have the design completed by email or in person. Either way, we provide you with a quick and easy process which allows us to execute the best customer service possible!
Some of the things that we often catch with “quick proofs”:
- Simple misspellings (last names especially!)
- Incorrect phone numbers (most often on a reorder of a sign we made years ago with your old number listed?)
- Wrong colors… it is possible you mentioned sapphire blue on the phone to us, but we listed it as navy blue. That can be a big difference!
- Quantity of signs – this can really make a small mistake into a big one!