Frequently Asked Questions

General Information

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What does Signarama Troy do?

We design, manufacture, and install a full range of custom signage — interior, exterior, vehicle graphics, window graphics, digital displays, ADA signage, and complete branding packages.

Where are you located?
We are located in Troy, Michigan, serving all of Metro Detroit and surrounding areas.
What are your business hours?
Monday–Friday, 8:00 AM – 4:00 PM. Installations may be scheduled outside these hours.
Do I need an appointment?
Walk-ins are welcome, but appointments ensure one-on-one time with a project manager. We love to give tours of our entire manufacturing facility!
How do I request a quote?
You can request a quote through our website, email your artwork/specs, or call our team directly.

Products & Services

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What types of signs do you make?
We offer:

  • Channel letters
  • Monument & pylon signs
  • Interior office/lobby signs
  • Dimensional letters (foam, acrylic, metal)
  • ADA & wayfinding signage
  • Vehicle wraps & fleet graphics
  • Window graphics & wall murals
  • Banners & yard signs
  • Construction & site signs
  • LED message centers
  • Trade show displays
  • Floor & wall graphics
  • Magnetic signs

Completely custom fabricated signage

Do you make illuminated signs?
Yes — front-lit, reverse-lit, halo-lit, LED modules, lightbox cabinets, and custom illuminated features.
Do you offer vehicle wraps?
Yes — full wraps, partial wraps, spot graphics, and fleet branding.
Do you create ADA-compliant signs?
Yes — we specialize in braille signage, tactile lettering, compliant materials, and full ADA wayfinding packages and were the first sign company in Michigan to invest in 3D printing equipment.

Design & Artwork

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Do I need a design ready?
No — our designers can create a concept from scratch or refine your existing artwork.
What file types do you accept?
Preferred: AI, EPS, PDF (vector).
Also accepted: High-resolution PNG, JPG, and SVG.
Can you match my brand colors?
Yes — with Pantone color matching and calibrated digital printing.
Will I receive a proof before production?
Yes — nothing goes into production until you approve your digital proof.

Ordering & Production Process

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How long does it take to make a sign?
Typical lead times:

  • Banners / yard signs: 1–5 days
  • Vehicle graphics: 1–5 days
  • Interior signs: 3–10 days
  • Exterior illuminated signage: 3–6 weeks (permits + fabrication)

Production times are AFTER artwork approval!

Can you rush an order?
Yes — we often can, depending on materials and schedule.
What information is needed to start an order?
  • Sign type
  • Size & materials
  • Location
  • Artwork or design ideas
  • Deadline
  • Contact details
Do I need to pay a deposit?
Most orders require a 50% deposit before production begins and payment in full for all orders under $150.

Permits & Installation

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Do I need a permit for my sign?

Many exterior signs do require city permits. We handle the entire process.

Do you handle variance applications?
Yes — we prepare drawings, documentation, and attend board meetings as needed.
Do you install signs?

Yes — We have fully licensed and insured sign installers that specialize in interior and exterior signage of all types, including large-scale installs.

Can you remove existing signs?

Yes — removal, disposal, refurbishing, or replacement.

Do you perform site surveys?

Yes — we document measurements, electrical access, mounting requirements, and city code compliance.

Pricing & Payments

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How much does a sign cost?
Pricing varies based on size, materials, illumination, installation needs, and permit requirements. Quotes are customized for each project.
Do you price match?

We can review competitor quotes to ensure equal-quality comparison.

Is installation included in the quote?

Some signs include installation; others list installation separately. Your quote will specify this clearly.

Do you offer financing?

Yes — financing options are available for larger commercial signage projects.

Maintenance & Warranty

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Do your signs come with a warranty?

Yes — warranties vary based on materials and components. We offer a 5 year warranty on all LED lighting and power supplies for new signs we produce!

Do you repair signs you didn’t make?

Yes — all types of electrical, structural, and cosmetic repairs.

Can you convert my old sign to LED?

Yes — LED retrofits increase brightness and reduce energy usage.

Do you offer maintenance programs?

Yes — ongoing cleaning, inspection, and preventative service is available.

Delivery, Shipping & Pickup

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Can you ship signs out of state?

Yes — many types of signs can be boxed/crated and shipped nationwide.

Can I pick up my sign?
Yes — banners, yard signs, and many small interior signs can be picked up at our Troy location.
Do you offer delivery?

Yes — delivery is available for large, heavy, or sensitive signage.

Specialized Services

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Do you help with multi-location branding?
Yes — including surveys, permitting, fabrication, and installation logistics.
Can you match an existing sign?
Yes — we replicate materials, colors, and structural design whenever possible.
What if I don’t know what sign I need?

Our project team will recommend the right sign type based on visibility, budget, and code requirements.