Do you require a deposit?
Yes, Signarama of Troy / Metro Detroit does require a deposit on all orders. If an order is under $200 Signarama or Troy / Metro Detroit does require full payment. A deposit of 50% is required for all orders over $200.
Can I see what my sign will look like before its made?
Signarama of Troy / Metro Detroit will always show a proof before your order is placed in production. A proof is provided once payment is made on an order.
How fast can I get my sign?
The production timeline starts after Signarama of Troy has final proof approval & can vary by product. Once your proof is approved, your sales representative will be able to reach out with an expected completion time. If you sign requires a permit from the city, please know that we will do everything we can to get it approved & into production as soon as possible.
Can we establish an account?
If you are looking to be set up with payment terms, your sales representative will be able to provide a credit & reference application.
Can you install my sign?
Signarama of Troy / Metro Detroit does offer installation services. Please contact a sales representative to discuss details!
Can you recreate my logo or provide me with new artwork?
Signarama of Troy / Metro Detroit does offer logo creation / retouching services. There is typically an hourly rate charge that is determined based on the amount of work needed to complete the file.
What is PMS in reference to color?
PMS stands for Pantone Matching System. This system is used for reference by printers & ink manufacturers to define color. If your company has a logo that you would like the color to match previously printed pieces. Paint colors can be matched closely, but please note that the color may slightly vary if a paint swatch is being used.
Do you keep artwork on file for future orders?
Yes! Signarama of Troy / Metro Detroit does keep all artwork on file in the case of replacement signage or future orders.
I never purchased a sign before... Where do I start?
We would love the chance to be able to work on your new signage project! Our staff is trained on all of our products so that we can offer any advice you may need. Give us a call today to speak with a sales representative & they will be able to guide you every step of the way!